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Ghost Choir

Privacy policy

Last updated: November 11, 2025

Thank you for supporting Ghost Choir (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our Big Cartel store (ghostchoir.bigcartel.com) (the “Site”).

1. Information We Collect

When you visit our store, we may collect the following information:

  • Personal Information: your name, billing and shipping address, email address, phone number, and payment details (such as credit/debit card or PayPal information).
  • Device Information: details like your IP address, web browser, time zone, and browsing behavior on our store.
  • Order Information: what you purchased, how much you spent, and order fulfillment details.

This information helps us process your order and provide a smooth shopping experience.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your merch orders (shirts, prints, coffee, and other items).
  • Communicate with you about your order, shipment, or returns.
  • Send updates about new Ghost Choir releases, merch drops, and giveaways (only if you’ve opted in).
  • Improve our website, product offerings, and customer experience.
  • Comply with legal, accounting, and tax obligations.

3. Sharing Your Information

We only share your information with trusted third parties that help us operate our store and deliver your orders, including:

  • Big Cartel – our eCommerce platform.
  • Payment processors – such as PayPal or Stripe, to securely handle payments.
  • Shipping providers – to deliver your merch.
  • Analytics tools – such as Google Analytics, which helps us understand visitor activity and improve the site.

We will never sell or rent your personal information to anyone.

4. Cookies

Our site uses cookies to enhance your experience — for example, to remember what’s in your cart or to track how visitors use our store.
You can choose to disable cookies in your browser settings, but some parts of the site may not function correctly without them.

5. Data Retention

We retain your order information for our records unless and until you request that we delete it. We may keep certain data as required by law or for legitimate business purposes.

6. Your Rights

Depending on where you live, you may have the right to:

  • Request access to your personal information.
  • Ask us to correct or delete your data.
  • Opt out of marketing emails at any time.

To exercise any of these rights, please contact us at [email protected].

7. Security

We use reasonable safeguards (encryption, secure connections, and restricted access) to protect your personal information. However, please note that no online transmission or electronic storage is completely secure.

8. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with the new effective date.

9. Contact Us

If you have questions or concerns about our Privacy Policy or your data, please reach out to us at:

📧 [email protected]
🌐 ghostchoir.bigcartel.com